SHIPPING & RETURNS
Shipping Policy
Free delivery of all Jewellery, Light catchers, Light Panels
These products are all sent using Royal Mail
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A small cost for larger products , costs are listed on the individual product page
These products are sent using Royal Mail or DPD detailed on individual product pages
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Return & Exchange Policy
If you decide you would like to exchange your purchase or you are not satisfied with the quality, don't worry you can have an exchange or refund of the product.
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I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 30 days of delivery
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Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
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If a product arrives damaged or a mistake has been made with an order, we will replace (at our discretion) the product at no additional expense to the customer.
It is the customer’s responsibility to check products carefully and report any problems within 48 hours from receipt of goods. No liability will be taken for visible defects identified after having received a signed acceptance of delivery.